Somos
Eco-friendly

FAQ’s

FAQ’s

How much will shipping cost?

The shipping cost can vary depending on your location. Once you have entered in your location through our checkout page, the shipping fee will be displayed with your total purchase. Due to your location, shipping fees vary. 

When will my order be fulfilled?

Our team asks for 1-7 business days to fulfill packages. Once your package has been fulfilled, an email will be sent confirming your order and the tracking number. Please note, we do not fulfill orders over the weekend and any expedited order placed after 12:30pm, will be fulfilled the following business day.

Can I change/edit/cancel my order?

We process your order as soon as it’s placed. Once an order has been placed, we are unable to make ANY changes (This includes cancellations/shipping/billing addresses, shipping method, inserting promo code, removing/adding/altering an item in your order etc.)

Will I have to pay taxes/duties in my home country?

All international packages may be subject to taxes and duties. The amount of the charge is completely at the discretion of one’s local government and paid by the customer.

Can I calculate taxes/duties before delivery?

We do not have the ability to estimate taxes prior to delivery.

How can I track my order?

Once your order is shipped, you will receive a shipping confirmation email with a link that will lead you directly to the package tracker. If you can’t find your shipping confirmation, please double check your spam and promotions folders.

When will my order arrive?

Once your order has been shipped, we ask for 10-30 business days for delivery. Please note, packages are subject to carrier delays and all international packages will incur taxes by their local government and Borabora Swimwear is not responsible for tracking update delays caused by the shipping courier. Once we hand your order over to our courier it is in their hands to update you tracking movements accordingly.

Where is my order? I have not received it yet!

You will receive a confirmation email once your order has been shipped. If you have not received a shipping confirmation email, please check your Junk Mail or Spam folder, as it may have been received there.

Do you have shipment protection?

Yes we do have shipment protection to ensure any lost or damaged in transit parcels. Without adding shipment protection to the orders, we unfortunately are not liable for any lost, stolen or missing parcels.