Shipping & Returns
All international orders outside of Chile are shipped with our partner FedEx Express. It is an express service and delivers globally within 3-5 days of being dispatched from us!
Our shipping warehouse is located in Santiago, Chile.
We ship all international packages via FedEx delivered at your place. The shipping cost can vary depending on your location. Once you have entered in your location through our checkout page, the shipping fee will be displayed with your total purchase. Due to your location, shipping fees vary.
We accept returns in original condition (unused, unworn, and unaltered) with tags and liners attached for either a refund or store credit. All return requests must be made within 14 days after the date of delivery. The refund will be processed within 30 business days from the date of the returned package. We can only process a refund back to the original payment method and we do not refund any shipping fees. We do not provide return labels nor cover any cost incurred when shipping back your return.
Items that are purchased on sale are final sale. They cannot be returned or exchanged, and no exceptions will be made for any fit or sizing issues. If you are needing to begin your return, please send us an email to firstname.lastname@example.org
Taxes & Duties
All international packages may be subject to taxes and duties. The customer’s country’s local customs office will assess the additional customs fees and notify the customer of this additional charge by email, phone, or physical notice. The amount of the charge is completely at the discretion of one’s local government and paid by the customer.
Please note: Borabora Swimwear is not held responsible nor can refund/reimburse for any taxes or duties charged by the customer’s local government. Any fees of this nature are the sole responsibility of the purchaser. We are unable to offer a refund for taxes/duties.
We are legally required to claim the true price of products purchased and our shipping system automatically enters this information into the customs documents it creates.
Please note: If you used a discount on your order, your customs office assesses taxes based on the original retail price.
We do not have the ability to estimate taxes prior to delivery.